Privacy Policy - Claimsly

Last updated: September 15, 2025

1Data Controller Identity and Contact Information

The data controller for your personal data is Claimsly. Legal address: 1510 W Walton Street 1R, Chicago, Illinois, 60642 Contact email: info@claimsly.com Phone: 312-774-5406 Data Protection Officer: Aitor Nievas

2Regulatory Compliance

Claimsly complies with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and any other applicable data protection regulations in the European Union.

We process data in accordance with the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, integrity, confidentiality and proactive accountability.

3Data We Collect

We may process the following categories of data:

Identification data: name, surname, email, phone.
Claim or loss related data: claim type, date, documentation, relevant details.
Contact data: postal address or other means necessary for the service.
Navigation data: IP address, browser, operating system, cookies and usage metrics.
Other data provided voluntarily.

4Processing Purposes

Data is used for:

Managing requests and claims.
Performing communications related to your case.
Complying with legal obligations.
Improving our services and website experience.
Sending commercial information, if you have given us your consent.

5Legal Bases for Processing

Processing is based on:

Performance of a contract or service request.
Compliance with applicable legal obligations.
Express consent of the data subject (e.g. for commercial communications).
Legitimate interest of Claimsly, in justified cases and without undermining the data subject's rights.

6Data Retention

Data will be retained as long as necessary for the stated purposes and during applicable legal periods.
Data used for marketing purposes will be retained until you withdraw your consent.
Once purposes are fulfilled, data will be securely deleted or anonymized.

7Data Recipients

We may share data with:

Collaborators or professionals necessary to manage claims.
Technology and service providers under contracts that guarantee GDPR compliance.
Administrative or judicial authorities when legally required.

We never transfer your data to third parties for commercial purposes without your consent.

8International Transfers

In case of transferring data outside the European Economic Area (EEA), appropriate safeguards will be applied such as:

Standard contractual clauses approved by the European Commission.
Other recognized mechanisms that ensure the protection of personal data.

9User Rights

You have the right to:

Access your personal data.
Rectify inaccurate or incomplete information.
Request deletion of your data ("right to be forgotten").
Object to processing in certain circumstances.
Limit the processing of your data.
Request portability of your data to another controller.
Withdraw your consent at any time.

📩 To exercise these rights, you can write to us at info@claimsly.com or at the postal address indicated.

If you consider that we have not adequately protected your rights, you have the right to file a complaint with the data protection supervisory authority in your country in the European Union.

10Cookies

Claimsly uses cookies and similar technologies to improve user experience, perform statistical analysis and manage the proper functioning of the website.

You can accept or reject non-essential cookies through the corresponding notice when entering the website.

11Security

Claimsly implements appropriate technical and organizational measures to ensure the security of personal data and prevent unauthorized access, alterations, losses or improper disclosures.

12Automated Decisions and Profiling

If at any time we apply automated decisions (including profiling), the user will be informed in advance, and will have the right to:

Request human intervention.
Express their point of view.
Object to such decisions.

13Changes to this Policy

Claimsly may update this policy to reflect legal, technical or service provision changes.

The current version will always be published on this page with its last modification date.

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